Intermedia Group, the International Service Management Forum,and META Group have announced the end-user sessions to be delivered at the first annual International IT Service Management Summit, to be held October 4 and 5 at the Disney Contemporary Resort and Convention Center in Orlando, Florida. The event will cover how standardized processes and best practices can be used to improve the quality of services provided by IT organizations.

Ken Hamilton, conference co-chairman and Founder and Chairman of itSMF U.S., notes, “Business and technology managers across all vertical market segments and industry types understand that the delivery of high quality IT services is fundamental for the ongoing success of their businesses.”

SpringWallet says that, by slipping a Springboard module into their Visor, users of Handspring’s Palm OS-based handhelds can quickly and easily add memory, software, or even hardware such as modems or network cards. Until now there was no convenient way to organize, store, and protect these modules. The new Springboard is designed to offer Visor owners a solution for their SpringWallet storage needs by holding up to four Springboard modules and memory cards, a spare set of batteries, and two extra stylii.

JAMDAT Mobile, has announced the addition of two senior executives to its team. Thomas Ellsworth, formerly with Sprint PCS, has joined the company as executive vice president of marketing and corporate development. Minard Hamilton, formerly with ESPN Internet Group, will serve as JAMDAT Mobile’s senior vice president of corporate sales.

E Ink Corporation, has announced the opening of a flexible microelectronics facility in Woburn, Mass. The 9,500 square foot building will house E Ink’s Microelectronics Technology Group. The new semiconductor facility is the first in the world devoted exclusively to developing flexible transistors for use in electronic displays.

Fictionwise has a special eBook entitled “Braving the Flames” by Peter A. Micheels. The book is the true story of New York City firefighters. The author has told Fictionwise that,not only did some men mentioned in the book perish at the World Trade Center, but some of the sons of those men are missing as well.

In honor of these brave people who have sacrificed so much, Fictionwise, e-reads (the publisher of this eBook), and the author will donate all proceeds of the sales of “Braving the Flames” through October 11 to the Widows and Children’s Fund of the Uniformed Firefighters Association. The total donation will be announced on October 12.

PTN Media, Inc. has announced an agreement with Tower Records to sell the Michael Jordan edition of the Palm handheld in its store in Washington D.C., reports prnewswire. The Jordan edition m100 is on sale for $159.

The Michael Jordan edition of the Palm m100 features a black faceplate and cover with the JORDAN logo on both. Additionally, all Michael Jordan editions have a suite of unique software including quotes from Michael, MJ Trivia, MJ Pinball, Training Tips, Shotchart, PocketExpress Blackjack, information on Michael Jordan restaurants, and a car care application.

A notice on palmgear.com announces that Qvadis and Editio-Books have pledged to donate 50 percent of all the proceeds from sales of Qvadis Express Reader GT, DX and Pro from now to September 30 to the Red Cross in order to help the victims of last week’s tragedies.

E Ink Corporation and Lucent Technologies have won R&D Magazine’s 2001 R&D 100 Award for their development of the world’s first sheets of electronic paper, a new class of display that has the look and feel of conventional printed paper.

Interface Software and AvantGo, Inc. have announced an alliance. The two companies have agreed to work together to develop advanced mobility options for Interface Software’s professional services client relationship management solution, InterAction.

CNET news.com reports that the new Sony Clie PEG N760C comes with a built-in digital audio player, version 4.1 of the Palm OS, and a display that supports up to 65,536 colors. It will be available in October for $500. Sony also announced a digital audio player module. The $130 player, which connects to the serial port of any Clie device, will also be available in October.