Tuesday, June 1, 1999

The magic number: $149

.KEYWORD ppeditorial0699
.FLYINGHEAD FROM THE EDITOR-IN-CHIEF
.TITLE The magic number: $149
.DEPT
.SUMMARY There’s a new Palm device on the market. In the last few months, we’ve seen three new devices reach consumers. Breaking from the pack, Editor-in-Chief David Gewirtz makes the case that the big news might not be the newest Palm devices, but that you can buy a plain, ol’ fashioned PalmPilot Professional for $149. Do you agree? Read his June editorial and share your opinion on the PowerBoards.
.AUTHOR David Gewirtz
$149. One hundred forty nine dollars. What an amazing number. We’ve all been talking about the Palm V, the Palm IIIx, and now the Palm VII. But we’ve given very little attention to what I consider probably the biggest piece of news to come out of Palm or any computer manufacturer in quite some time. That news? $149.

That’s right. You can actually get a PalmPilot Professional for $149. Not $199. Not $249. Not $349 or $449. Just $149.

Many of you may think "Well, the PalmPilot Professional is passe, it’s old news." But think about it. I mean, think about it seriously. A large percentage of Palm device owners use just the "Big Four" applications. Another measurable percentage of Palm device users may add one or two additional applications, but never really come close to cracking that 1MB barrier. And certainly, not all Palm device users make use of beaming.

So, for the average run-of-the-mill user, for the bulk of the people out there who would use a Palm device, the PalmPilot Professional with 1MB of RAM and a fully functioning Palm OS 2.0 is just about as much Palm as many people really need. It still runs nearly all Palm software, it’s pretty much the same speed as the more modern devices, and a whole lot of accessories are designed specifically for its particular shape and size. And yes, it’s only $149.

This means that it’s now practical to give just about anybody a Palm computer. It’s no longer a big issue of "Do we invest in buying them a handheld for the office?" It’s no longer an issue of "Gee, do we want to give a Palm device to the kids for their birthdays or Christmas?" At $149, it’s even at a "Gee, I think I might be able to organize myself a little bit more effectively, let me go off and buy it" kind of price point. Here at ZATZ, Denise Amrich gave a $149 PalmPilot Professional as a graduation gift. At that price, it’s nearly perfect.

In addition (and this is where it gets a little bit more interesting) for about $79 more, if you decide that you really do like this thing, if you decide you want to add a lot of RAM, if you decide you’re going to add a lot of add-on applications, want Palm OS 3.0 or want to be able to beam things to other folks, you can add the upgrade card for a very, very low price. Of course, this is assuming you can still get your hands on an upgrade card — PC Connection tells us they’re no longer stocking these upgrades. 3Com tells us the upgrade card is currently available only while supplies last — neither the PalmPilot Professional Edition or the 2MB upgrade are being manufactured.

That means (again, assuming you can find an upgrade card) you can be at Palm III capability for a little over $200. Now admittedly, at that point, you might say "Well, why didn’t you just go get a Palm III to begin with?" But it’s the entry point that concerns me here. It’s the fact that for the measly price of $149 you can be up and running with your own Palm device — and for another $79, if you turn out to be a real enthusiast, you can upgrade. That’s pretty amazing. That’s where I see a really significant amount of opportunity.

Now, there are some issues and concerns. Obviously the PalmPilot form factor isn’t being made anymore in the sense that the new molds and designs are more for the tapered Palm III look than for the rectangular PalmPilot look. Some of the new accessories being made for the Palm devices may not be compatible with the older models, although many of them still are. Of course, there’s also the Palm V form factor which is just very cute, if much more expensive.

The thing is that when manufacturers want to phase out a product, they tend to drop the price of the older product to flood it out of inventory, to get it out of distribution, and to basically get it out of their system. That’s probably what we’re seeing now with the PalmPilot Professional. We’re probably seeing a product whose price has been dropped down to $149 to clear it from inventory. That’s all well and good.

However, I think that we’re also seeing a very magical price point. Granted, the price point of $99 is a bit more magical. But, nonetheless, $149 is an accessible price point for pretty much anyone who needs to keep his or her act together. So, what I’m hoping is that we’re not going to see the PalmPilot Professional offered at $149 for the next three months and then vanish from the marketplace. Unfortunately, on Palm’s product comparison page, there is no longer any mention of the PalmPilot Professional, leading me to conclude that this price may not be long for this world. I’m hoping that the $149 price point can be retained over a longer period of time–unless of course, it drops further.

This can be kind of tough for Palm to pull off. I honestly don’t know the manufacturing costs that are involved in our favorite device, but I suspect that given that it’s a consumer device and given that it’s manufactured in volume, it is possible to build a $149 device in perpetuity. I’d certainly like to see that happen.

.BEGIN_KEEP
It doesn’t have to be the most popular. It’s certainly possible to say "Okay, we’ll phase out the Palm III next and move that to the $149 price." Then, two or three years from now, as even snazzier Palm computers become available, phase out the Palm V and make that available at $149. But the key is (and this is the core of what’s important), I think it would be incredibly valuable to Palm’s market share to retain a $149 price point for as long as possible. I think that if there’s any key element to building market share (in addition, of course, to a large aftermarket base of software developers, an enthusiastic customer base, and a ZATZ journal like PalmPower) it’s having an easy, low entry level price. And $149 is that magic number.

.BEGIN_SIDEBAR
.H1 Product availability and resources
Visit http://www.pdapage.com for price comparisons on Palm devices.

We’re using a new, very cool library of fonts for some of our covers. Special thanks to the Ethan Dunham, a fine artist at Fonthead Design (at http://www.fonthead.com), for supplying us with some amazingly slick fonts. The font we’re using this month is called Bonkers.
.END_SIDEBAR

.BIO David Gewirtz is the Chairman and Editor-in-Chief of ZATZ:Pure Internet Publishing, publishers od PalmPower, DominoPower, and Windows CE Power Magazine. Ever since he put up the plaque that says his company has the "Best Sales and Marketing Strategy", he’s been insufferably smug. Not only that, after twelve years of running his own businesses, he’s finally got a company with it’s own T-shirt.
.DISCUSS http://powerboards.zatz.com/cgi-bin/webx?13@@.ee6d17a
.END_KEEP