TORONTO (Reuters) – BlackBerry Ltd suffered a network outage affecting some users in Canada and the Asia-Pacific region that was resolved hours later, the smartphone and technology company said on Tuesday, at a sensitive time for the once-mighty tech titan.
The outage hit Canada’s leading mobile network, according to a memo sent to some customers of both BlackBerry and Rogers Communications Inc. Rogers later said the issue was affecting some customers with all domestic carriers and that it didn’t affect those using BlackBerry’s latest BB10 devices.
Another major Canadian carrier, Telus Corp, said some of their customers were affected, and directed further inquiries to BlackBerry, which said it had identified a potential cause and was working on a fix.
BlackBerry later said the problems had been fixed and services resumed for all users in the affected regions.
Read also:
BlackBerry users report email and messaging service outage (CBC.ca)
BlackBerry outage in Canada, Asia Pacific resolved (CTV News)
BlackBerry email/messaging outage resolved (Toronto Star)
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