Thursday, November 1, 2001

You can take it with you

.KEYWORD peeditorial1101
.FLYINGHEAD FROM THE EDITOR-IN-CHIEF
.TITLE You can take it with you
.DEPT
.SUMMARY We’ve completed a full year of PalmPower’s Enterprise Edition and this issue marks the first issue of our second year. So, please join editor-in-chief David Gewirtz in wishing the magazine a Happy Birthday.
.AUTHOR David Gewirtz
We’ve completed a full year of PalmPower’s Enterprise Edition and this issue marks the first issue of our second year. So please join me in wishing the magazine a Happy Birthday. Feel free to send gifts, chocolate, and cookies!

A birthday is always an opportunity to both look back and to look forward, to consider the lessons learned and to anticipate the adventures yet to come. And so, in this editorial, I’m going to do a little of both. I’m going to look back at what we’ve learned about Palm computers in the enterprise, and look forward to the future opportunities that are waiting out there for all of us.

Let’s talk first about the big lesson we’ve all learned. We’ve all learned that Palm handhelds, unequivocally, are ideal for the enterprise. When we started the publication, we were pretty sure that Palm computers had a foothold in the corporate world. After all, PalmPower Magazine had been covering occasional stories about enterprise uses for Palm handhelds since its inception. But now, after a full year of coverage of nothing but mobile enterprise computing here in PalmPower’s Enterprise Edition, it’s absolutely clear that these devices have strong footing in the enterprise world.

From vineyards using Palm handhelds to increase their data collection productivity to Latin American beverage companies using Palm handhelds to simplify the data entry processes in key stages of its beverage production, we’ve seen Palm handhelds go to work.

From grain dryers in agribusiness, where Palm handhelds are used to do field upgrades, to how a world-renowned cleaning company, ServiceMaster, has used Palm computers to more efficiently track the quality of its service, we’ve seen Palm computers play the field and win.

Many of the tasks undertaken by the U.S. Navy are performed in environments such as cramped submarines, aircraft, and ships and without access to power outlets. Considering these factors, its no wonder the Navy is such a major consumer of Palm handhelds. From the trucks of animal control officers, to the offices of senators, to the Navy’s ships at sea, we’ve seen Palm handhelds answer the call.

And we’ve seen Palm handhelds hold their own in other industries as well. We’ve devoted entire issues to Palm handhelds in medicine, in finance, and in law. We’ve learned how Palm handhelds can help employees learn and thereby be more productive.

And we’ve talked to you, our readers. Some of you have told us how you’ve bet your jobs on Palm solutions – and won. Some of you are physicians, who’ve told us that your uses of Palm computers have ranged from helping your practice to saving lives. Through the magic of the Internet, we’ve talked to you no matter where you are in the world. Whether you’re in business in the U.S., India, Croatia, Latin America, Europe, or Asia, we’ve heard the same stories. These small machines are really and truly having a big impact on business.

And we’ve talked to the movers and shakers. We’ve conducted in-depth, one-on-one, very personal interviews with top executives from IBM, SAP, PriceWaterhouseCoopers, Sprint PCS, and Extended Systems. These are the companies who, indisputably, know the enterprise business and without exception, they’ve told us inspiring tales of how their own customers are using Palm handhelds.

We even talked with Palm’s CIO (Chief Information Officer), Marina Levinson, who took us inside Palm’s own operations and showed us how Palm’s employees rely on their enterprise solutions.

We’ve published nearly a hundred articles on Palm handheld use in the enterprise, many of them written by those actually making use of the technology. We’ve reviewed key products and provided detailed industry overviews. We even conducted a comprehensive three-months-in-the-making ROI (Return On Investment) and TCO (Total Cost of Ownership) study and the conclusions have been incontrovertibly clear: Palm handhelds have a strong value for the enterprise.

And so, when analysts like IDC’s Alex Slawsby state that Palm should just stick with their consumer offerings because big, bad Microsoft is going to sew up the mobile enterprise market, we know different. It’s not that we’re rabidly partisan. Microsoft has some very slick technology. It’s just that we happen to know different.

In our first year of publishing PalmPower Magazine Enterprise Edition, we’ve conducted the largest, longest, most comprehensive analysis of mobile devices in the enterprise, ever. We’ve published more pages. We’ve talked to more users. We’ve seen more examples of mobile technology in action than any other publication or any other analyst.

The lesson we’ve learned from our first year is that this stuff is even more real and amazing than we could have suspected at the outset.

As for the future, for that, you’ll just have to keep reading. Tune in each month and you’ll get to learn as much about the mobile enterprise revolution as any of us here at the magazine.

Despite all the chaos out there, despite all the economic and international uncertainty, there is, actually, one truth that is self-evident: when it comes to mobile technology in the enterprise, you can take it with you.

.BEGIN_SIDEBAR
.H1 Product availability and resources
For more information about Palm computers, visit http://www.palm.com.

.H1 Easy, flexible article reprints
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.END_SIDEBAR

.BIO
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