Thursday, February 14, 2008

Lose my laptop, gimme $54M

If you took your laptop in for repairs to a well-known big-box store only to discover the store's tech contractor had lost the machine, lied to you about it, manufactured fake documentation and finally offered you a "We're sorry" gift card--you'd be steamed.

That's what allegedly happened to Raelyn Campbell of Washington, D.C. On her blog--at bestbuybadbuyboycott.blogspot.com--she tells a story of theft, lies, errors and cheapskate customer service. In fact, she was so mad that <A HREF="http://www.newsfactor.com/story.xhtml?story_id=58380">she filed a lawsuit. For $54 million.</A>

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