Thursday, February 14, 2008

Lose my laptop, gimme $54M

If you took your laptop in for repairs to a well-known big-box store only to discover the store’s tech contractor had lost the machine, lied to you about it, manufactured fake documentation and finally offered you a “We’re sorry” gift card–you’d be steamed.

That’s what allegedly happened to Raelyn Campbell of Washington, D.C. On her blog–at bestbuybadbuyboycott.blogspot.com–she tells a story of theft, lies, errors and cheapskate customer service. In fact, she was so mad that she filed a lawsuit. For $54 million.

News Timeline



From Our Sponsor