A survey conducted by online usability and accessibility expert Webcredible has identified email as <A HREF="http://www.webitpr.com/release_detail.asp?ReleaseID=7521">the most desired service for mobile phone users.</A> When asked "Which service would you use on your mobile/cell phone if speed & quality weren't an issue?," 33% stated that email would be their number one priority. Social networking followed closely behind with 25% of the votes.
20% of those surveyed also highlighted a preference for using their phone to access local information about their surroundings and a remaining 13% said that they would use their phone to obtain travel and route planning information.