A survey conducted by online usability and accessibility expert Webcredible has identified email as the most desired service for mobile phone users. When asked “Which service would you use on your mobile/cell phone if speed & quality weren’t an issue?,” 33% stated that email would be their number one priority. Social networking followed closely behind with 25% of the votes.

20% of those surveyed also highlighted a preference for using their phone to access local information about their surroundings and a remaining 13% said that they would use their phone to obtain travel and route planning information.