As the use of smartphones skyrockets, the need to centrally manage those devices is becoming apparent. Remote PC control provider LogMeIn has jumped in to satisfy that demand with a new Web-based remote control program for centrally managing smartphones.
The new <A HREF="http://www.eweek.com/article2/0,1759,2152792,00.asp?kc=EWRSS03119TX1K0000594">LogMeIn Rescue Mobile software</A> allows help desk technicians or other IT support personnel to take control of a user's smartphone to remotely troubleshoot and resolve problems. The program, an evolution of LogMeIn's existing remote control software, Rescue, is aimed at wireless carrier call centers, outsourcers and enterprise IT help desks that are beginning to look at the issue of managing smartphones.
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