Thursday, April 14, 2005

States gang up on Vonage

In a sign of another battle between regulators and Net phone service providers, a high-profile Texas lawsuit against Vonage is generating interest from other states’ top cops. The deceptive trade practices lawsuit filed by Texas Attorney General Greg Abbott in late March alleges that Net phone operator Vonage doesn’t adequately disclose how its 911 service differs from what customers are used to. The litigation surfaced shortly after a Houston-area Vonage customer allegedly tried, and failed, to get through to an emergency dispatcher after her parents had been shot during a robbery. Vonage denies the allegations.

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