
Palm Computing announced that it has expanded its enterprise service and support offerings. The new service and support offerings include the Palm Help Desk Training Program, resources for troubleshooting via phone and the Internet, access to the secured Palm Enterprise Support Web site, on-site service exchange (“hot-swap”) units and an extended hardware warranty program. The new services are available for U.S. and Canadian customers through Palm’s traditional service and support channels. Palm intends to broaden this offering to include more international support packages, with programs scheduled to be rolled out by region beginning early next year.