
GWI Software announced a front office suite for the Lotus Notes and Domino environment. The GWI Collaborative Front Office suite delivers a comprehensive set of applications that automate sales, marketing, customer service, knowledge management, IT help desks, asset management, as well as Internet and intranet-based end user self support. One of the components of GWI’s Collaborative Front Office suite includes Sales Version 7.0. Sales is the sales force automation component of the suite. Sales includes a complete set of features including contact management, activity management, lead procurement from the Internet, and support for the 3Com PalmPilot. Sales enables sales teams to close sales more efficiently and provides sales managers robust tools for forecasting and opportunity management. Sales is also Web-enabled, empowering sales people to access the major features via a Web browser or a Notes client.