Motorola has teamed up with Webhelp, a developer of technology and service offerings for online communication solutions, to offer individuals access to all information on the Web. Webhelp’s mCRM Zero Latency Platform and customer support capabilities, and the Motorola iSKETCH compression technology allow for interactive, instant responses to queries made via the Palm OS device.

With Motorola’s proprietary iSKETCH compression technology, users write or draw requests for information in their own handwriting directly onto their PDA screen using a stylus. Those requests are then sent as an instant message to Webhelp, where a Web based support agent receives the request and responds–sending answers to the Palm handheld in the form of dynamic multi-media messages.