Wednesday, November 28, 2007

NetOp Mobile and Embedded Guest

<A HREF="http://www.netop.com/composite-1828.htm">NetOp Tech has launched NetOp Mobile and Embedded Guest</A> in the United States, remote control software allowing technical IT support from mobile devices such as handheld PC or cell phones. The new software provides a high degree of flexibility and mobility by allowing company helpdesks to not only provide support to field workers with mobile devices, but to provide that support from another mobile device.

NetOp Mobile and Embedded Guest is an extension of Danware's NetOp Remote Control software and allows corporate IT and helpdesk management to remotely control and support the mobile devices being used by personnel from the field. It can be used for securely transferring files, updating software, messaging and technical support. Before, remote technical support remote had to take place from an administrator's PC or workstation, with NetOp Mobile and Embedded Guest technical assistance can take place from mobile devices anywhere a network connection is available.

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